F.A.Q

Frequently Asked Questions.




Q. How do I sign up to use VISION?



A. All bodyshops are eligible but must register, to do so simply fill out the form on the following link http://vision-bluegrasscoms.com/sign-up






Q. What manufacturers currently work with VISION?



A. VISION is currently active for Peugeot, Citroen, Renault, Nissan, Ford, Vauxhall, VW TPS (VW, Seat, Skoda, Audi) Fiat Alfa, Chrysler, Jeep & Suzuki meaning VISION can offer assistance for over 65% of the UK parc.






Q. VISION works via data, what does it see and is it secure?



A. VISION only transmits vehicle and parts information, this data is transferred securely using encryption before sending to our Microsoft Azure servers via SFTP, all data protection documents are available upon request.






Q. How does total loss avoidance (TLA) work through VISION?



A. VISION’s built in algorithm will highlight potential total losses instantly meaning vehicles can now be saved within 45 minutes. A representative from Bluegrasscoms will contact you within 15 minutes of exporting, at this point they will ask if you require any assistance to save the vehicle. Once your estimator has confirmed that he requires the additional discount Bluegrasscoms will confirm all the correct part numbers, calculate the offer and email you with 20- 30 minutes.






Q. What shall I do if I stop receiving quotes?



A. If you have any concerns or questions regarding quotes please contact Bluegrasscoms on 0844 335 0275.






Q. Do I have to change my current parts dealer?



A. No, When you had VISION installed you were asked to nominate which dealer you would like your parts to be supplied via. The only way this can be changed is if you say so.